OUR COMMITMENT TO SERVICE EXCELLENCE
We’re in the business of
making tails wag.
We’re in the business of making tails wag – so when you’re not happy, we’re not happy. That’s why we’ve always seen customer satisfaction as our #1 priority.
Our commitment to service excellence is embedded at each level of our organization, from the friendly USA-based customer happiness agents who take your calls, all the way up to our beloved founder & pack leader, Ramon.
Nothing makes us happier than making you happy. So go ahead – give us a chance to impress you. Reach out using your preferred method of contact below, and let us show you how serious we are about delivering outstanding customer service.