Alpha Paw Protection Plan
Alpha Paw Protection Plan

Alpha Paw Protection Plan

$4.99/month

So you have a ramp. Awesome! Now let’s make sure your purchase is protected!

If your ramp ever needs to be fixed or replaced, this protection plan will cover it! You’ll only be responsible for a small shipping fee. So you can sleep at night knowing that your dog’s safety and independence doesn’t depend on the lifespan of your ramp!

*clicking on above button you agree to Alpha Paw Protection Plan's Terms & Conditions

Terms & Conditions

Summary of Coverage

Customer acknowledges and agrees that the information contained in this section is a summary of the terms and conditions of the Alpha Paw Protection Plan (“Plan”) for convenience, and that the customer agrees to the full terms and conditions of the Plan.

The Plan will financially cover a replacement product or the cost to fix. The Plan is eligible from date of purchase of the Plan through termination of subscription. The Plan does not make Alpha Paw LLC liable for any injuries/damages that may take place on or around the ramp or any covered products.


The Plan only covers the PawRamp and the DachRamp, and solely includes:

  • Defects in materials or workmanship
  • Accidental damage
  • Structural damage
  • Over-use that may compromise the safety features of the product
  • Case by case damage analysis, as determined by Alpha Paw LLC

The Plan does NOT cover:

  • Normal wear and tear (including any odor or discoloration), maintenance or damage that does not affect material functionality
  • Lost or stolen product, or failed delivery or loss of parcel during transit
  • Damage caused by reckless, abusive, willful or intentional conduct
  • Any conditions existing prior to the purchase of the Plan
  • Any damage that is not supported by photographic proof
  • Any injury or harm to the pet
  • Anything not expressly covered in the coverage details above

Payment

By purchasing the Plan, the customer agrees to the subscription of a monthly, automatic payment that may not be accompanied by a notification.

This subscription can be cancelled at anytime by emailing support@alphapaw.com

This monthly payment is not the shipping fee and does not cover the cost of shipping replacement parts. Alpha Paw LLC is not responsible for any shipping mishaps that occur while in transit. Alpha Paw LLC may provide shipping assistance for replacements that will result in a small fee invoiced to the customer. The replacement will not be sent out until the shipping invoice is paid.

In the event of any conflict between the summary in this section and the full terms and conditions under the Plan, the provisions under the Plan will govern and control. By purchasing the Plan, the customer agrees to the full terms and conditions of the Plan.

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